|
Queue |
Date |
11:00 |
13:00 |
15:00 |
17:00 |
|
|
Messaging |
25/01 |
03 | 07 | |||
|
Network OS |
25/01 |
14 | 13 | |||
|
Network Admin |
25/01 |
10 | 08 | |||
|
Customer Care |
25/01 |
12 | 05 |
Oldest call
(Messaging)--------------------20/01/00 15:03:43
Oldest call unassigned---------------------24/01/00 12:34:32
Oldest call (Network OS)-------------------19/01/00 09:25:28
Oldest call unassigned---------------------24/01/00 12:39:41
Oldest call (Network
Admin)--------------25/01/00 06:08:13
Oldest call unassigned---------------------25/01/00 06:08:13